Why Use Our Payroll Services?

Payroll and HR. We Do It the Right Way.

Would you choose a payroll service provider that treats you and your account like one of many, or would you rather work with a payroll provider who recognizes that you and your needs are special, that you deserve individual attention? Our customers appreciate our attention and prove it with their loyalty. We have a uniquely high 98% customer retention, unheard of in our industry.

When I founded Custom Payroll Services in 1995, I did so with the philosophy that payroll processing is not simply a repetitious transaction of numbers and forms. People are at the root of it all. Every company is unique and requires a unique set of payroll service options to succeed.

Flexible Payroll Solutions

A one-size-fits-all package usually ends up being a bad fit for everyone. Clients deserve service that is customized to fit their unique needs. Our flexible solutions help our clients easily manage the payroll process with the service and tools needed to drill down to the core issues that directly impact their bottom line.

The Most Experienced and Loyal Staff in the Payroll Industry

When you hire Custom Payroll Services to handle your human resources and payroll needs, you'll be working with the most experienced and loyal staff in the industry. Everyone you will deal with has a thorough understanding of our complete line of 45 products and services. Our employee's average length of time working here will surprise you.

In our payroll (customer service) department, the average number of years is 8-plus; in the tax department, 8-plus years; and in the conversions department, 11-plus years. These are remarkable statistics in an industry that suffers from high employee turnover.

Your Personally-assigned Payroll Specialist

We believe that human resources payroll customers should not have to pay extra to get the help they require. Service is in our name and we uphold that each and every day. When you become our customer, we immediately assign you a dedicated Payroll Specialist as your direct contact. This is your go-to person for any questions or problems.

Over the months, your dedicated Payroll Specialist will develop a deep knowledge and understanding of your organization's priorities and concerns. If your specialist is not available, another qualified team member will be ready and fully capable to help you at no additional cost. We publish our phone extensions so you can call any of us, myself included, whenever you need us.

Our Commitment to Exceptional Customer Service

Unlike other payroll service companies, we aren't focused on the quantity of accounts we service. We are more concerned with taking incomparable care of the clients we have. Although we work with over 500 clients nationwide, our goal is to develop quality, long-term relationships with our clients and referral partners. This is the main reason our Payroll Specialists intentionally get a finite set of clients so they can be accessible and provide the highest level of customer service to each and every customer.

As a business owner or CFO, you rely on your internal staff to get the payroll done accurately and on time. As a Payroll Manager, sometimes you need support, be it technical or just a guiding voice to talk you through a reporting question. At Custom Payroll Services, our friendly, reliable and responsive team is always ready to listen and help you take care of your business and your people.

Call me today for your Free Payroll Services Consultation. 1-800-472-9758.

I look forward to enhancing your business with the most professional and flexible human resources payroll services in the industry.